Privacy Notice

This is an English translation provided for convenience. The company is established in Türkiye and the governing text is the Turkish KVKK Aydınlatma Metni; in the event of any discrepancy, the Turkish version prevails.

1. Who is the data controller

Under Turkish Personal Data Protection Law no. 6698 (“KVKK”), your personal data is processed by İnkotes San. Tic. Ltd. Şti. (the “Company”) as data controller, within the scope described below.

2. What data we process

If you complete the contact and survey request form on this site, we process the following:

• Identity data: your name and surname
• Contact data: phone number, e-mail address, city and district
• Enquiry data: the type of area, its width, length and height, and any free text you send us through the form
• Security data: the IP address the form was sent from and the time of submission, held temporarily and solely to prevent abuse

The form does not ask for special categories of personal data. Please do not enter data of that kind into the free text field.

3. Why we process it

• To answer your enquiries, questions and complaints
• To arrange a site survey, prepare a quotation and send it to you
• To inform you about our products and services
• To conduct pre-contractual discussions
• To keep the website and our communication channels secure
• To meet our legal obligations

4. How we collect it and on what legal basis

Your data is collected electronically, by automated means, when you submit the contact form on this site. It is processed under article 5/2 of the KVKK on the following grounds:

• Subparagraph (c): processing is necessary in direct connection with the conclusion or performance of a contract
• Subparagraph (ç): processing is mandatory for the data controller to fulfil a legal obligation
• Subparagraph (f): processing is necessary for the legitimate interests of the data controller, provided it does not harm your fundamental rights and freedoms

5. Who we share it with

Your personal data is never sold, and never shared with third parties for marketing. It may be transferred only in the following cases and only for those purposes:

• To the e-mail infrastructure provider that delivers the form to us and the hosting provider that serves this website, solely so the service can function
• To public authorities and courts legally empowered to request it, within our statutory obligations
• To professionals we engage, such as our lawyers and accountant, in the event of a legal dispute

We use an e-mail service provider established outside Türkiye to deliver the contents of the form to us. The information you submit may therefore be processed on servers abroad, limited strictly to delivering your message and allowing us to reply. Any such transfer is carried out in accordance with article 9 of the KVKK. If you would rather this transfer did not take place, contact us instead on 0312 385 52 42 or 0507 492 02 04.

6. How long we keep it

We keep your data for as long as it is needed for the purpose it was processed for, and in any case for the limitation periods set out in applicable legislation. Once your enquiry is concluded and if no contract is entered into between us, your data is kept for a reasonable period, taking into account the possibility of a commercial relationship and of future legal disputes; at the end of that period it is deleted, destroyed or anonymised.

7. Your rights

Under article 11 of the KVKK you may apply to the data controller and exercise the following rights:

• To learn whether your personal data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether the data is used in accordance with that purpose
• To know the third parties to whom your data has been transferred, in Türkiye or abroad
• To request correction if your data has been processed incompletely or inaccurately
• To request erasure or destruction of your data under the conditions set out in article 7 of the KVKK
• To request that correction, erasure and destruction be notified to the third parties the data was transferred to
• To object to a result reached against you through analysis of the data exclusively by automated systems
• To claim compensation if you suffer loss because your data was processed unlawfully

8. How to apply

You may submit requests relating to the rights above, in line with the Turkish Communiqué on the Procedures and Principles of Application to the Data Controller, by either of these routes:

• In writing: a wet-signed petition together with documents establishing your identity, sent to Ostim Mahallesi, Alınteri Bulvarı Gül 86 Sitesi 1/36, Ostim, 06630 Yenimahalle / Ankara
• By e-mail: from the e-mail address registered in our records, to info@inkotes.com

Your application will be concluded free of charge within thirty days at the latest, depending on its nature. Where the process incurs a cost, the fee set by the Turkish Personal Data Protection Board may be charged.

9. Cookies

This site does not use cookies. It runs no analytics or advertising tools that track visitor behaviour, and places no tracking identifier in your browser. That is also why you will not see a cookie consent banner here.

Data reaches us only when you fill in and submit the contact form. If you simply browse the site, no personal data about you is recorded by us.

10. Changes

This notice may be revised in line with changes in legislation and in our business processes. The current version is always available on this page.

If you have questions, you can reach us through our contact page.